Aberrant Behavior:
Emotionally Disturbed Persons
Emotionally disturbed persons may be suffering from mental illnesses or disorders
characterized by somewhat bizarre external behavior, hallucinations, or delusions.
They can be extremely withdrawn, timid, and uncooperative or violently aggressive.
Branch Libraries: notify Public Safety immediately at 911.
Firestone Library: notify Library Security immediately at 8-3221.
The following are some suggestions for dealing with emotionally disturbed persons:
-
If the person requires assistance or becomes a disruptive influence,
remain at a comfortable, safe distance.
- DO NOT touch the person.
- DO NOT stare or point.
- DO NOT laugh or whisper.
- DO NOT overcompensate for your anxiety and concern by being overly
friendly and solicitous, or by being hostile and confrontational.
- If approached by the person, speak calmly, directly, and honestly.
- Respond to questions, requests, or statements matter-of-factly.
- DO NOT endorse or contradict a person's hallucinations or delusions.