The Returns Form is a formatted document, on which the formatting is
protected. Gray areas on the form indicate places where you may insert
1. Fill out the form as appropriate.
Vendor Name: Full name of Vendor (NOT Vendor
Purchase order number: Voyager purchase order
number (Original PO number is for Geac/Notis numbers if the Voyager
number is different).
Cut and paste or type bibliographic information. Be sure NOT to use
any hard returns as this will throw off the spacing. When you get to
the end of a line, click on the line below to continue typing if necessary.
Other/additional information: Reason for the return, information about permission granted to return, Instructions,
further information (for example, if the wrong title was sent, quote
the correct title and ask them to ship and rebill).
Invoice information: Fill in invoice number
Invoice adjustment is a drop-down; choose
the appropriate action. If in doubt, confer with the head of the Invoice
unit. The gray area to the right of Invoice adjustment is for the amount
of the adjustment, including currency.
Order address: Cut and paste vendor name
and ordering address from the Voyager vendor record. Be sure not to
use any hard returns.
Return address: Cut and paste vendor name
and return address from the Voyager vendor record. Be sure not to use
any hard returns.
2. Save the file as
Tsserver2/Voyager Procedures/V2000 Procedures/Returns
letters/[filename] The file name should be in the format Return[PO
So, for example,
Save As: Tsserver2/Voyager Procedures/V2000 Procedures/Returns
3. Print off a copy of the letter. Put it with the invoice in the item
to be returned and put on the Monographic returns shelf or the Continuations
return shelf in Invoice Unit.